Kora 999 — Privacy Policy

Kora 999 is one of Bangladesh's most trusted online lottery and betting platforms. We believe privacy is a fundamental right for every member. This Privacy Policy clearly explains how kora 999 collects, uses, stores, and protects your personal information.

By using our platform, you agree to this Privacy Policy. If you have any concerns about any part of it, please reach out to our support team — we're here to help.

This policy applies to all digital channels operated by kora 999, including the website, mobile app (where applicable), live chat, and email communications. Your privacy is protected across every interaction with our platform.

Kora 999 only collects the information needed to deliver safe, quality services. We never request data that isn't necessary.

Kora 999 uses your data solely for the specific purposes listed below. It is never used for anything beyond that.

• Account Management: For registration, login, and identity verification.
• Payment Processing: To process deposits, withdrawals, and bonus payments.
• Security Protection: To detect fraud, multi-accounting, and money laundering.
• Legal Obligations: To meet regulatory requirements.
• Service Improvement: To analyze usage patterns and improve the platform.
• Customer Support: To handle your questions and resolve complaints.
• Promotional Communications: To inform you of offers and bonuses, only with your consent.

Kora 999 never uses your data for political purposes, shares it with ad brokers, or passes it to unrelated third parties. Our data practices are always transparent and purpose-driven.

Kora 999 never sells your personal information. However, limited data may be shared with trusted partners in specific circumstances:

• Payment Providers: bKash, Nagad, and other approved payment gateways — used solely to process transactions.
• KYC Verification Provider: Licensed verification agencies to confirm your identity and age.
• Legal Authorities: When required by a court order or government investigation.
• Technology Partners: Cloud storage and security service providers — bound by strict confidentiality agreements.

Kora 999 uses industry-leading technology to keep your data secure. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption — For all data transmissions.
• AES-256 Encryption — For sensitive data at rest.
• Firewall & Intrusion Detection System — to prevent unauthorized access.
• Regular Security Audits — Verified by third parties.
• Two-Factor Authentication (2FA) — Mandatory for administrative access.

Your data is retained for as long as your account remains active. After account closure, it is kept for a maximum of 5 years certain data may be retained for a specified period, after which it is securely deleted.

The kora 999 website uses cookies. Cookies are small text files stored in your browser that help enhance your experience. We use three types of cookies:

• Essential Cookies: For login sessions and security. Disabling these will prevent the platform from functioning properly.
• Functional Cookies: To remember your language and preferences. These are optional.
• Analytics Cookies: Used to understand how many users visit each page. Cannot be used to identify individuals personally.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect certain features. kora 999 never uses third-party advertising tracking cookies.

Every kora 999 member has the following rights regarding their personal data:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to Data Portability: You can download your data in a standard, portable format.
• Right to Object: You can opt out of marketing communications at any time.

To exercise these rights support@kora999.bet. We will respond within 30 days. Some requests may not be fulfilled in full due to legal reasons — in such cases, we will explain why.

Kora 999 strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal information from minors.

• Age verification is mandatory at registration.
• Additional identity documents may be requested in suspicious cases.
• Any account identified as belonging to a minor is closed immediately.

If you suspect your child is using kora 999, please contact us immediately. We will investigate promptly and take the necessary action.

While kora 999 operates primarily out of Bangladesh, some data may be processed on international servers due to our technical infrastructure — such as cloud storage or security services.

In such cases, kora 999 ensures that:

• All partners involved in data transfers comply with international data protection standards.
• A Data Processing Agreement (DPA) is in place.
• Personally identifiable information is anonymized as much as possible before any transfer.

Kora 999 may update this Privacy Policy when necessary. In the event of changes:

• The date of the latest update will be noted on this page.
• For significant changes, a notification will be sent to your registered email or posted on the platform.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly. If you need a copy of a previous version, contact us and we will provide one.

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

• Email: support@kora999.bet
• Live Chat: Connect with us directly on the platform.
• Response time: Within 48 hours (usually sooner).
• Support Hours: 7 days a week, 24 hours a day.

For quick answers to common questions, visit our FAQ Page See. To learn about Responsible Gaming Responsible Gaming Visit the page.